FAQs

FAQs

How do I return an item in case I have to?

Contact our customer service department either by email info@tool-house.co.uk or call us on 020 3444 0294 and one our team members will guide you through our simple returns procedure.

 

How do I apply for a wholesale account?

Simply register your details as required, we will then review the details and get you started within 3-5 working days.


Am I able to amend my order once it's submitted?

No. Once your order is submitted and payment is made, your order is sent immediately to our warehouse to process for delivery. You cannot then amend or cancel the order.